At Wirabet, your privacy is more than a legal obligation – it is our genuine commitment to every player. We prioritise the protection of your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Our Commitment: Wirabet never sells, rents, or transfers your personal data to any third party for marketing purposes without your explicit consent. This is our promise to every player in Malaysia.
This is the foundation that has earned the trust of millions of Malaysian players in Wirabet
All data transmitted between your device and Wirabet's servers is encrypted using 256-bit SSL technology — the same standard used by major Malaysian banks such as Maybank and CIMB.
Wirabet operates in full compliance with Malaysia's Personal Data Protection Act 2010. All our data processing activities are registered and regularly audited by independent parties.
You have the full right to access, correct, delete, or transfer your personal data. Requests are processed within 14 business days at no charge.
Wirabet does not sell, rent, or transfer your personal data to any third party for commercial purposes. Your data belongs to you — we are simply its custodian.
Your data is stored in high-grade data centres with multi-layered backup systems. Both physical and digital access to our servers is strictly controlled and monitored around the clock.
You may choose to opt in or opt out of any marketing communications from Wirabet at any time. Your preference will be respected and applied within 48 hours.
This Privacy Policy ("Policy") is published by Wirabet ("Wirabet", "we", "platform") and applies to all users of the Wirabet platform, accessible via wirabet.bet and all related services.
This document clearly outlines how Wirabet collects, uses, stores, protects, and processes your personal data. It also explains your rights as an individual under Malaysia's Personal Data Protection Act 2010 (PDPA) and how you may exercise those rights.
By registering an account or continuing to use the Wirabet platform after the last updated date of this Policy, you confirm that you have read and agree to the provisions contained herein.
Full Scope: This Policy covers all data processing activities that occur when you visit our website, register an account, make deposits or withdrawals, play games, contact customer support, or interact with any feature of the Wirabet platform.
Wirabet collects various types of personal data depending on how you interact with our platform. A detailed breakdown is provided below:
| Data Category | Sample Information | How Collected |
|---|---|---|
| Identity Information | Full name, date of birth, gender, identity card number | Registration form, KYC |
| Contact Information | Email address, Malaysian phone number, residential address | Registration form, account profile |
| Financial Data | TnG/GrabPay/DuitNow account information, transaction records in MYR | Deposit/withdrawal processing |
| Usage Data | Slots/Live Casino games played, betting history, login sessions | Automated systems |
| Technical Data | IP address, device type, web browser, operating system | Cookies & Tracking Technologies |
| Communications | Customer support conversation records, emails sent | Direct interactions |
Wirabet do not collect sensitive data such as your medical information, religious beliefs, or sexual orientation. We only collect data that is strictly necessary for the platform's operations.
Wirabet uses your personal data exclusively for the following purposes:
Under Malaysia's Personal Data Protection Act 2010 (PDPA), Wirabet processes your personal data on the following legal bases:
Wirabet does not sell or rent your personal data to any third party. However, in the following limited circumstances, we may share your data:
All third parties who receive your data are required to sign strict data protection agreements and meet the same security standards as Wirabet.
Technical Security: Wirabet protects your data through multiple layers of security:
Data Retention Period:
While Wirabet employs best-in-class security measures, no system on the internet can be guaranteed to be 100% secure. You are also responsible for keeping your own account password safe.
As a Wirabet user and data subject in Malaysia, you have the following rights under the Personal Data Protection Act 2010:
Request a copy of all personal data we hold about you within 14 working days.
Correcting any inaccurate or incomplete personal data in your account.
Request the deletion of your personal data in accordance with applicable terms and legal obligations.
Object to the processing of your data for direct marketing purposes at any time.
Receive your data in a structured, machine-readable format for transfer to another platform.
Withdraw consent for data processing at any time without affecting the validity of prior processing.
To exercise any of the above rights, contact Wirabet's Privacy Officer at privacy@wirabet.bet. All requests will be processed within 14 working days free of charge.
Wirabet uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of some Wirabet platform features.
Wirabet is a platform that for individuals aged 18 and above only. We actively take measures to prevent registration and use by children or minors.
Wirabet does not collect, store, or process any personal data from minors knowingly. Should we discover that data from an individual under 18 has been collected inadvertently, we will promptly delete that data and close the account in question.
If you become aware that a child under the age of 18 has registered a Wirabet account, please notify us immediately at support@wirabet.bet or via the platform's live chat.
The Wirabet platform may contain links to third-party websites or services in certain contexts, such as payment providers (Touch 'n Go, GrabPay, DuitNow) or game providers.
Wirabet is not responsible for the privacy practices or content of such third-party websites. We encourage you to read the privacy policy of every website you visit, especially before providing any personal information.
Wirabet's Privacy Policy applies only to data collected by the Wirabet platform itself and does not cover data processing activities conducted by independent third parties.
Wirabet reserves the right to amend this Privacy Policy at any time to reflect changes in Malaysian law, industry practices, or our platform's operations.
Any material amendments will be communicated to you via your registered email or a prominent notification on the Wirabet platform at least 14 days before the changes take effect. For minor, non-material updates, we will revise the "Updated" date at the top of this document.
Continued use of the Wirabet platform after the effective date of any amendments constitutes acceptance of the revised Privacy Policy.
Current Version: This Privacy Policy is the version last updated on 1 January 2026 and supersedes all previous versions.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how Wirabet handles your personal data, please contact our Privacy Officer:
If you are dissatisfied with our response, you have the right to lodge a complaint with Malaysia's Personal Data Protection Department (PDPD) under the Ministry of Communications.
Wirabet's Malay-speaking support team is available 24 hours a day. Don't hesitate to reach out — we're here to ensure your data remains protected at all times.
Wirabet protects your privacy while delivering the best gaming experience in Malaysia. Join over 250,000 players who have trusted Wirabet.
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